Shaunna Jones, HR Success Strategist for KCoe’s outsourced HR services, has more than 15 years of experience in the development and coaching of employees.

Her ability to manage human resource experiences and facilitate employee development programs, with an emphasis on developing emerging leaders, is Shaunna’s specialty.  With the ultimate goal of developing strong talent, securing long-term employee satisfaction and retention, and cultivating leaders, Shaunna provides keen insight for HR departments, and customizes effective solutions to manage employee relations, performance plans, and leadership programs.

As a Lean Six-Sigma Green Belt, Shaunna has an extensive background in operations and process improvement, coupled with an innate ability to coach employees to maximize their skills and talents. Her unique combination of people- and process-improvement skills allows her to help companies diagnose the root causes of barriers to success, and then coach organizations on problem-solving methods to alleviate frustrations, decrease turnover, and increase employee engagement and satisfaction.


A.A., Social and Behavioral Science, Butte College
Lean Six-Sigma Green Belt
Certified CAPE Examiner
Certified Conflict Resolution & Coaching

Professional Associations

American Society for Quality, Member
Sacramento Theatre Company, Board of Directors

Personal Interests

Enjoys live theatre and hiking.

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